If you own a Peloton Tread or Tread+, you likely heard about the major recall. The big question is: why were Peloton treadmills recalled? The answer centers on serious safety concerns that prompted urgent action.
This recall wasn’t a minor software update. It involved two separate issues affecting different treadmill models. Understanding the details is crucial for your safety and the safety of everyone in your home. Let’s break down exactly what happened, which models were involved, and what you need to do.
Why Were Peloton Treadmills Recalled
The recall, announced in cooperation with the U.S. Consumer Product Safety Commission (CPSC), happened in May 2021. It actually addressed two distinct problems with two different treadmill products.
First, the Peloton Tread+ (the larger, more expensive model) was recalled due to a risk of serious injury or death, particularly to children and pets. Second, the standard Peloton Tread (originally called the Tread) faced a recall for a separate safety issue with its touchscreen.
Both recalls were voluntary but strongly urged by the CPSC. The agency had been investigating incidents involving the Tread+ for several weeks prior. The situation became a major news story, highlighting the importance of home gym equipment safety.
The Peloton Tread+ Recall: The Main Safety Concern
The recall of the Peloton Tread+ was the more severe of the two. The CPSC issued an unprecedented “urgent warning” about the Tread+ before the official recall, advising people to stop using it immediately.
The core problem was the design of the rear roller. The Tread+ uses a slatted tread belt that sits higher off the floor than most treadmills. Here’s what could and did happen:
* The space between the belt and the floor was large enough for a child to crawl under.
* The powerful motor and moving belt could pull objects, pets, or people underneath the machine.
* Once pulled under, the risk of entrapment, injury, or death was extremely high.
Tragically, this was not just a theoretical risk. The CPSC reports included one child’s death and dozens of incidents where users were pulled, pinned, or entrapped under the Tread+. These incidents involved both children and adults.
Key Factors in the Tread+ Incidents
A few specific design elements contributed to the hazard. The rear of the treadmill was not low-profile. The belt’s slatted design also had a different grip characteristic than a standard rubber belt. When the CPSC tested it, they found the treadmill’s force was strong enough to pull a child’s body completely underneath in a matter of seconds.
It’s vital to note that these incidents occured while the treadmill was in use. But safety experts emphasized that the machine should always be unplugged and stored securely away from children, as curiousity can lead to tragedy.
The Standard Peloton Tread Recall: A Separate Issue
At the same time, the less expensive Peloton Tread (not the Tread+) was also recalled. This was for a different, but still significant, safety problem.
The issue was with the console—the large touchscreen you interact with. The screen could become loose and detach unexpectedly during use. A falling screen is heavy and could cause injury from impact, or cause a user to lose balance and fall off the treadmill.
Peloton stated this affected a very small percentage of units, but the potential for harm was clear. If your screen feels wobbly or insecure, it’s a major red flag.
What Models Were Recalled? Identifying Your Machine
It’s essential to know exactly which product you have. The names are similar and can be confusing.
* Recalled Peloton Tread+: This is the premium model with a slatted belt. Its model number is TR01. You can find this on the serial number placard on the rear of the machine.
* Recalled Peloton Tread: This is the standard model with a continuous rubber belt. Its original model number is TR02. Later, after a hardware update, a new version was released.
If you are unsure, you can check your account on the Peloton website or app. Your product information is listed in your profile settings. You can also contact Peloton support directly with your serial number.
What Peloton Treadmill Owners Should Do Right Now
If you own one of the recalled treadmills, here are the steps you need to take immediately. Your safety is the absolute priority.
1. Stop Using the Treadmill Immediately. This is the first and most critical step for both recalled models. Do not run, walk, or let anyone near the machine.
2. Unplug the Treadmill. Remove the power cord from the electrical outlet. This ensures it cannot be accidentally turned on.
3. Contact Peloton for Your Options. Peloton offered several remedies, and many are still available. You need to initiate contact through their official recall website.
What Remedies Did Peloton Offer?
For the Tread+ (TR01) recall, Peloton provided two main choices:
* A Full Refund. This includes a full return of the purchase price. Peloton will arrange for professional pickup and removal of the massive machine from your home.
* A Free Move & Storage Solution. For members who wanted to keep their Tread+ hoping for a future fix, Peloton offered to move the treadmill to a room where children and pets cannot access it, free of charge. They also offered free storage in a Peloton warehouse.
For the standard Tread (TR02) recall, the solution was different:
* A Free Repair. Peloton schedules a technician to come to your home and install a new, secure touchscreen bracket. This repair addresses the loose screen hazard permanently.
You must go through Peloton’s official recall process to access these options. Do not attempt to repair either issue yourself.
Have the Problems Been Fixed? The Current Status
This is a common question for people considering buying a used treadmill or wondering about new models.
* Peloton Tread+: As of now, the Tread+ has not been re-released with a CPSC-approved modification. It remains a recalled product. Peloton has been working on a hardware redesign, but you cannot legally sell a used Tread+ and new ones are not for sale.
* Peloton Tread (Standard): Yes, the problem has been fixed. After the recall, Peloton paused sales and completely redesigned the console attachment. The new model, often called the “Tread (2022)” or just “Peloton Tread,” has the improved, safer bracket and is available for sale. It also has other updated features.
If you are buying a Peloton Tread secondhand, you must verify it is the post-recall (2022+) model. Ask for the serial number and confirm its status with Peloton before purchasing.
Essential Home Treadmill Safety Tips for Everyone
This recall serves as a powerful reminder for all treadmill owners, not just Peloton users. Here are non-negotiable safety practices:
* Use the Safety Key. Always attach the magnetic safety key to your clothing. If you fall, it will stop the belt instantly.
* Unplug After Use. This is the best way to prevent accidental startup by a child.
* Designate a “No-Kid, No-Pet” Zone. Keep the area around and behind your treadmill completely clear. Use a safety gate if necessary.
* Store the Safety Key Securely. Keep it out of reach of children when the treadmill is not in use.
* Follow All Setup Instructions. Ensure your treadmill is on a stable, level surface with adequate clearance on all sides.
Making these habits automatic can prevent most common treadmill accidents. It’s not worth taking shortcuts when it comes to safety.
Frequently Asked Questions (FAQ)
Q: Is my Peloton treadmill safe to use now?
A: If you have a recalled Tread+ (TR01), it is not safe to use. If you have a recalled standard Tread (TR02), it is not safe until the free repair is completed. The new Tread (2022+) model is safe.
Q: Can I get a refund for my old Peloton treadmill?
A: For recalled models, yes, Peloton was offering full refunds. You need to contact them through the official recall channels to initiate the process. There may be time limits, so act quickly.
Q: What’s the difference between the recalled Tread and the new one?
A: The primary mechanical difference is the reinforced bracket that secures the touchscreen to the frame. The new model also has other software and hardware updates.
Q: Why did Peloton initially resist the recall?
A: Peloton’s initial public response to the CPSC’s warning was criticized. They later acknowledged this was a mistake and worked closely with the agency on the official recall, stating they should have engaged more productively sooner.
Q: Are there any ongoing lawsuits about this?
A: Yes, Peloton faced multiple lawsuits and a significant financial settlement related to the Tread+ recall. This included a penalty from the CPSC and funds set aside for customer claims.
Q: Where can I get official information on the Peloton treadmill recall?
A: The only places you should trust are the official Peloton recall page and the U.S. CPSC recall announcement. These have the most accurate and up-to-date information and instructions.
The bottom line is that the recall was prompted by real, devastating safety concerns. If you own one of these machines, taking action is not just a recommendation—it’s a necessity for protecting your household. Always prioritize safety over convenience, and ensure your home gym is a place of health, not hazard.